Cambridge Handbook of Artificial Intelligence, Socio-technical system

AI systems often only form a technical component that is embedded in a social process. Together, they make up a more comprehensive socio-technical system, and the impacts of a given AI system always depend on this larger context in which they are implemented. The technical specification of an AI system does not predetermine the impact that it will have and the risks that it entails when it is implemented. A given technological solution, such as a lipreading device, may well be harmless or even vastly beneficial in one setting, for example, for deaf persons, but cause profound ethical and regulatory problems as part of a public video surveillance system - meaning that when an AI application is transposed from one setting to a different setting it may have radically different social consequences.